About a month ago I picked up a jumbo pack or two of Allen and Ginter from Wal Mart. (yeah I know another Ginter post). I did this mainly because I didn't know 12 card jumbo packs existed. I should have known better because the one blaster of A&G I had picked up at Wal Mart had shorted me a mini and a base card.
The cards in question had this weird brown stuff staining the backs of the cards.
At the time I really needed these cards, after having buying a hobby box I already have these cards, but I couldn't do anything with these extras. Trading or selling them online isn't really kosher since nobody would want cards with damaged back in their binder, would they? And I don't really want them in my binder either.
Anyways I messaged them and they replied back quickly telling me to send the cards back to them with a detailed account of what happened.
Due to my procrastination, I waited about two weeks to mail them back to Topps. Considering the time to ship the cards to them and back it was only about a week and a half to get my new cards.
Cool thing is, they also threw in a mini of David Wright.
With an A&G back to! Nice.
How did they know he was one of my favorites? Thanks again Topps! I'm pretty sure you're not reading this, but thanks anyway.
I just wanted to share a positive account of how a company fixed a problem with their product. I realize it's just base cards, but I was pretty bummed out at the time, but not anymore. I'm going to nap now.
2 comments:
wow, when i read the title, I thought for sure it would be a horror story. Congrats!
yeah thanks. As soon as I wrote it I saw another post about the Cat Osterman relic on someone's blog. That guy really got screwed! I'd be angry if that happened to me.
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